New Utility Account

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Residents must apply for water service online or via email using the online forms and close their existing water services via email. Please make sure to complete, sign, and attach all the required documents.

  • For opening and closing accounts, please send all required information within 48 hours of start or end date.
  • For new service, deposit will be billed to your account and payable on the due date of your first invoice.
  • For closing your account visit the Cancel Utility Account page and review all required documents that must be signed and included.

Reminder: We offer the following payment methods as an alternative to paying in person.

  • Pay Online: Pay a Utility Bill
  • Pay By Phone: (561) 243-7100
  • Pay By Mail: City of Delray Beach Water: PO Box 288242 Tampa FL 33630-8242

Open a New Utility Account

To open a new utility account, please complete the online application for Owners or Tenants. You must submit all required documentation when opening an account. Below you will find documentation requirements for opening a utility account.

Residential / Commercial Accounts

When opening an account please have the following items:

Owners: 

Proof of ownership

  • Warranty Deed. (All signature are required on Warranty Deed)
  • Valid Government I.D. for all residents at location over 18 years old (on the Warranty Deed).
  • Completed Water and Sewer Service Application
  • Deposit payment. The deposit payment will be billed on the first bill. Deposit amounts are between $100 - $150 based on the meter size. A $15 activation fee will be assessed on your first bill.

Once you have all the required documents visit the New Utilities Account: Owners Application page to submit your application. 

Tenants: 

  • A Valid Lease of six months or more is required. A Single Family Residential Lease or a Multi-Family Residential Lease must be filled out completely and submitted once signed by the lease and lessor.
  • Valid Government I.D. for all residents at location over 18 years old.
  • Completed Water and Sewer Service Application
  • Deposit payment. The deposit payment will be billed on the first bill. Deposit amounts are between $100 - $150 based on the meter size. A $15 activation fee will be assessed on your first bill.

Once you have all the required documents visit the New Utility Account: Tenant Applications page to submit your application.

All new account holders must submit all required documentation within 48 hours prior to move in or start date. 

Water and Sewer Service Rates

Hours: Monday - Friday: 8:00 am - 5:00 pm

Contact
Address 100 NW First Ave Delray Beach, FL 33444 (First Floor)
Phone: (561) 243-7100
Fax: (561) 243-7113
Email: UtilitiesCustomerService@mydelraybeach.com