Child Care programs are available. The Early Learning Coalition in Palm Beach County is working with child care providers to encourage them to stay open, so first responders and those in the medical community, along with other parents who must continue to work, will have someone to take care of their children, said coalition CEO Warren Eldridge.

The coalition opened a hotline for parents who need to find childcare: (561) 514-3300
For more details and list of open child care providers visit: https://www.elcpalmbeach.org/coronavirus-main

Right now, there are no disinfectant products registered by the U.S. Environmental Protection Agency for use on environmental surfaces that are specifically listed as having the ability to kill COVID-19. However, related viruses that have similar physical and biochemical properties can be killed with bleach, ammonia or alcohol, or cleaning agents containing any of these disinfectants. Cleaning agents should be used according to the manufacturer's instructions.

For disinfection, a list of products with Environmental Protection Agency (EPA)-approved emerging viral pathogens claims, maintained by the American Chemistry Council Center for Biocide Chemistries (CBC), is available at Novel-Coronavirus-Fighting-Products-List.pdf. Always follow the manufacturer’s instructions for all cleaning and disinfection products.

Development Services is open to the public

City Hall is a social distancing facility which means at least six feet of distance between people must be maintained. Please observe and follow the markings on the floors to aim with social distancing.  Protective barriers have been installed at the front counter service stations to protect visitors and staff, and hand sanitizing stations have been installed in the lobby. 

Important Information for In-Person Service 

1.       Maximum Number of Customers. The Lobby is limited to a maximum of 10 people at a time.  You may be asked to wait outside if 10 people are already in the lobby when you arrive.  If a high number of customers are waiting, you might be given a pager to allow you to wait in your vehicle. 

2.       Everyone must wear a face mask or covering and follow social distancing guidelines at all times while in the building.   

3.      Meetings by Appointment Only. Appointments are required to meet with a plan reviewer or planner.  (Appointments are not required to submit or pick up a building permit. )

To schedule an appointment, please contact: 

·         Building Plan Reviewer: 561-243-7200, Option 2 or 3 

·         Planning, Zoning, & Historic Preservation: 561-243-7040, ext. 6055 

Building Division 

1.       Building Permits. Individuals can drop-off/pickup building permits, in-person, between 8:30 a.m. and 4:30 p.m., Monday – Friday.

2.       Inspections. To schedule an inspection, please call 561-243-7200, Option 2 or 3.  The automated Selectron service is not in use.  Inspections of occupied residential or commercial buildings is suspended until further notice.   

3.       Meet with a Plan Reviewer. Appointments are required to meet with a plan reviewer. (Appointments are not required to submit or pick up a building permit.) To schedule an appointment with a Building Plan Reviewer please call 561-243-7200, Option 2 or 3 

Historic Preservation, Planning & Zoning Division 

1.       Appointments. Appointments are required to meet with a planner.   To schedule an appointment, please contact the planner via email or call 561-243-7040, ext. 6055. 

2.        Boards.  Board hearings including: Site Plan Review and Appearance Board, Historic Preservation Board, Planning and Zoning Board, and Board of Adjustment are being held virtually and can be viewed live on the City’s website.

a.       Applications that are ready and have been waiting for hearing dates due to board meeting cancellations as a result of the COVID-19 pandemic will be scheduled for board agendas prior to new applications.   

b.       Boards will only meet once per month in the virtual format; regular schedules will resume once it is safe to hold hearings in person.   

Paying Your Bill Online: To make paying your utility bill as easy as possible, select Online Utility Bill Payment. You will need your account number and service address to use this system. We accept debit or credit cards, MasterCard, VISA, American Express and Discover. 

By phone at: (561) 243-7100

By mail at: City of Delray Beach, P.O. Box 367238, Bonita Springs, FL 34136

Current CDC travel guidance is available here: CDC Information for Travel

Current U.S. Travel Advisories are available here: U.S. Travel Advisories.

You can report price gouging to the Palm Beach County Sheriff's Office. To report Price Gouging call 1(866) 9NO-SCAM.

pbso.org/price-gouging-is-a-crime/

Your healthcare professional will work with your county health department to determine if you need to be tested for COVID-19.

A person who is tested will have three specimens taken: oral, nasal, and saliva. The samples will be given to the county health department, who will then either ship or deliver them to the closest state laboratory. If a specimen is tested positive, it will be identified as ‘presumptive positive’ until the result is confirmed at the Centers for Disease Control and Prevention (CDC).

For more information on COVID-19 testing see CDC Tests for COVID-19.

The virus that causes COVID-19 is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Spread is more likely when people are in close contact with one another (within about 6 feet).

COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in many affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Learn what is known about the spread of newly emerged coronaviruses.

Information from CDC.Gov

The length of time that the virus survives likely depends on multiple factors. These factors could include the type of material or body fluid containing the virus and various environmental conditions such as temperature or humidity. Researchers at the Centers for Disease Control and Prevention and other institutions are designing standardized experiments to measure how long COVID-19 can survive in situations that simulate natural environmental conditions.

To see the latest case count, please visit COVID-19 Case Count.

There are several online food delivery services that are available. A few are:

• Publix - delivery.publix.com
• Publix offers curbside pickup, place an order online at www.publix.com/curbside
• Winn-Dixie offers delivery services to include a “drop and leave” program to avoid personal contact. Call the Customer Care team at 844-745-0463 or visit www.winndixie.com to enroll.
• Whole Food- wholefoodsmarket.com/online-ordering
• Walmart Delivery- grocery.walmart.com/locations/delivery/#Florida

The time between exposure to the COVID-19 virus and onset of symptoms is called the "incubation period." The incubation period for COVID-19 is typically 2 to 14 days, although in some cases it may be longer.

For detailed information on reopening community pools, visit Palm Beach County's website, where Palm Beach County's  Emergency Order Number 7 goes over the reopening information for community pools.

The decision to hold or cancel an event rests with the organizer of that event, just as the decision to attend an event or mass gathering rests with each individual. For more guidance visit the CDC website, cdc.gov/coronavirus/2019-ncov/community/mass-gatherings-ready-for-covid-19.html.

For more information on Executive Orders passed in response to COVID-19 visit flgov.com/covid-19/

Yes, there is currently a vaccine available to protect against COVID-19.

For the most accurate information on the School Food Service Distribution please check The School District of Palm Beach County's website at palmbeachschools.org

Volen Center curbside take away food options

• All Seniors are eligible for this free service, non-registered must complete an assessment prior to receiving food
• Curbside food pick up from Pompey Park 1101 NW 2^nd Street Delray Beach
• Contact information: (561) 243- 7356
• The Volen Center is providing cleaning supplies, masks, gloves and aprons.Governor DeSantis has requested all 65+ Seniors to stay in their homes for 14 days.This does not affect the curbside food option. Seniors will not leave their car and clipboards/pens used for signing in will be sanitized after each use.

Feeding South Florida|Palm Beach County

• Contact information: Fill out referral form online feedingsouthflorida.org, a staff person will contact to determine what is needed or call (561) 331-5441

Department of Elder Affairs Division of Senior Services

• If enrolled in their food service, automatically enrolled to receive a 7-day shelf stable supply of food.
• If not enrolled in their food service, call to register and fill out a brief intake document. (561) 355-4746

Aging and Disability Resource Center

• (561) 684-5885 Your Aging and Disability Resource Center/Area Agency on Aging
• Food needs
• Questions on COVID-19 situation

• Contact information: http://www.YourADRC.org, contact email kclawson@yourADRC.org, Office phone: (561) 684-5885, Information phone: (866) 684-5885

Additional Non-food support services

Volen Center

• Express bus transportation to Publix, Walmart, Target and Walgreens at no charge
• Contact information; (561) 395-8920 ext 272 and ask to be placed on the bus service list

CRA

• Freebee and shuttle bus transportation to and from Pompey Park for curbside take-away lunches
• Contact information: Freebee App

211 Helpline

• Elder Crisis Outreach

- Supportive crisis counse

- Comprehensive needs assessment

- Goal setting and a plan of action

- Linkage to community services

- Advocacy with family or service providers

- Suicide evaluation

- Follow-up

• Sunshine Calls

  - Free telephone reassurance program to check on the well-being of seniors (60 plus), the homebound or disabled (can be younger)

  - Contact information at 211

   

• Your Aging and Disability Resource Center/Area Agency on Aging

- Food needs

- Questions on COVID-19 situation

- Contact information: http://www.YourADRC.org, contact email kclawson@yourADRC.org, Office phone: (561) 684-5885, Information phone: (866) 684-5885

• National Council on Aging

  - NCOA.org/blog

- Healthy Living exercises for home during COVID-19

- Mental Health

Transportation

• Lyft created LyftUp to provide support to Seniors through delivery of medical supplies, medical transport and meals. The organization uses their platform to alert riders and drivers about key safety and public health updates, including curfews and shelter-in-place orders through the app. This occurs through the end of June. Contact must be made through a local government organization, but assistance is not guaranteed.

• PALM TRAN
  Palm Tran continues to operate on a Saturday schedule, except on Sundays which are operating on a Sunday schedule. Routes 1, 2, 3, 43 and 62 only will operate on a typical weekday schedule starting Monday. Palm Tran is operating fare free until further notice.

• TRI-RAIL Trains have suspended fares and is operating on a modified schedule: 18 trains on Weekdays, 12 trains on Saturday, 12 trains on Sunday.

• BRIGHTLINE Brightline has suspended all train service until further notice.

For More information on resources available visit 

• Coronavirus Senior Support
•  Delray Beach Food Assistance Programs
• Emotional, Spiritual, Mental Health Options.

Symptoms may appear 2-14 days after exposure. Patients with confirmed COVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

• Fever
• Cough
• Difficulty breathing

Read about COVID-19 Symptoms.

The following Programs have been suspended until Further notice:

• Large group special events have been cancelled or suspended
• All City of Delray Beach Museums
• Pompey Park Community Center
• 505 Teen Center
• Delray Beach Community Center
• Veterans Park Community Center and Hobbit Skate Park
• Catherine Strong Community Center
• All senior programs and instructional classes
• All events at the golf course
• All group pavilions
• Sports team use of the fields
• Advisory Board & Committee Meetings
• Front Lobby of the Police Dept. closed
• Non-crime reports are tele-serve

We encourage all residents and business to conduct any available services online or through drop box. Please contact the department should you have any questions.

The Florida Department of Health is working with private and public partners to actively be involved in enhanced surveillance for respiratory illness that may be COVID-19. Florida Department of Health Epidemiologists are partnering with providers to follow up on any suspected cases that meet criteria for COVID-19 to arrange for testing when needed and monitor contacts of any confirmed cases, if they occur.

Find the latest information at floridahealth.gov

The Florida Department of Health is communicating regularly with the public and health care providers with updates on COVID-19 and other respiratory illnesses. The COVID-19 Call Center is available 24/7 at 1-866-779-6121.

This is a rapidly evolving situation and the risk assessment can change daily. For the latest global situation report please visit WHOs website www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/. The latest national situation summary updates are available on CDC’s web page COVID-19. For current information concerning Florida visit the Florida Department of Health website.

The Florida Department of Health follows CDC guidance on testing for COVID-19. This means that when a person goes to their local health care provider, they will be asked the following questions:

1. Did you have close contact with a confirmed case of COVID-19 and are experiencing symptoms?
2. Are you located in an area where there is confirmed community spread?
3. Are you experiencing unexplained respiratory illness that requires hospitalization?
4. Have you traveled to or from an affected geographic area with community transmission in the last 14 days and have a fever or symptoms of lower respiratory illness?

If the answer is yes to any of those questions, that person will be tested. Additionally, a person can be tested at the discretion of their local health care provider if they do not meet the above criteria.

The Florida Department of Health has three labs open in Jacksonville, Miami and Tampa that will continue to operate to provide results as quickly as possible.

Patrons can do the below services online:

• Alarm Permits- crywolf.mydelraybeach.com
• Building Permit Status- permitting.delraybeachfl.gov
• Business Tax Receipts- delr-egov.aspgov.com/Click2GovOL/index.html
• Rent a Park or Facility - delraybeachfl.gov/government/city-departments/parks-and-recreation/permits-and-rentals
• Pay a Parking Citations- delray.rmcpay.com
• Pay Utility Bill- utilitybilling.delraybeachfl.gov
• Purchasing and Bidding Services - delraybeachfl.gov/government/city-departments/purchasing

There is information for people who have had close contact with a person confirmed to have, or being evaluated for, COVID-19 infection available online.

If you are returning from an area outside of the State of Florida, with an substantial community spread, for instance the New York Tri-State Area (Connecticut, New Jersey and New York), and entering the State of Florida through airports, CDC is recommending you self-quarantine for 14 days immediately upon returning from your travels, even if asymptomatic. If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath during those 14 days contact your health care professional and mention your recent travel. Your provider will work with your county public health department to determine if you need to be tested for COVID-19. If you have had close contact with someone showing these symptoms who has recently traveled from an impacted area, you should call a health care professional and mention your close contact and their recent travel.  For the most updated travel advisories regarding COVID-19, visit: U.S. Travel Advisories and CDC Information for Travel.

Stores have outline hours that senior patrons can shop, A few are:

• Target, Wednesdays from 8-9 AM
• Dollar General, every day from 8-9 AM
• Whole Foods, every day from 8-9 AM
• Fresh Market, Monday through Friday from 8-9 AM
• Publix allows Seniors to shop Tuesday and Wednesday from 7:00-8:00 AM
• Walmart allows Seniors to shop Tuesday mornings 6:00-7:00 AM March 24-April 30
• Winn-Dixie allows Seniors to shop Monday through Friday 8:00-9:00 AM
• Costco allows Seniors to shop Tuesdays and Thursdays 9:00-10:00 AM
• Big Lots allows Seniors to shop every day from 8:00-9:00 AM

Health Care District of Palm Beach County's testing for Monday, 7-6-20:

The Health Care District's C. L. Brumback Primary Care Clinics [brumbackclinics.org] have reopened to provide safe, in-person medical, dental and behavioral health services and limited pharmacy services at eight clinic sites throughout Palm Beach County.  Patients can call 561-642-1000 to schedule an appointment for either a telemedicine or inpatient visit.

Florida Atlantic Testing Site in Boca Raton
The testing site is located at the FAU Tech Runway on the north end of the FAU campus at 901 NW 35th Street, Boca Raton, 33431. Appointments are required for testing. To make an appointment, call American Medical Response at 1-800-209-7919 Monday through Friday from 9:00 a.m. to 5:00 p.m. Testing is available to anyone over the age of 12, with or without COVID-19 symptoms.

South County Civic Center Site in West Delray Beach
The drive through testing site is located at the South County Civic Center located at 16700 Jog Road, Delray Beach, FL 33446. Appointments are required for testing. To make an appointment, call American Medical Response at 1-800-209-7919 Monday through Friday from 9:00 a.m. to 5:00 p.m. Testing is available to anyone over the age of 12, with or without COVID-19 symptoms.

Town Center Mall Testing Site in Boca Raton
Hours are 9:00 a.m. to 5:00 p.m. seven days a week. Must be 18 years and older and have a photo ID. The test administered will be nasal swabs. Town Center at Boca Raton Mall is located at 6000 Glades Rd, Boca Raton, FL 33431.

Homebound Resident Testing
Residents eligible include homebound elderly or individuals with disabilities who are experiencing symptoms of COVID-19 and cannot leave their homes to access one of the drive-up or walk-up test collection sites. Residents who believe they are eligible for the in-home testing option should call 561-712-6400 for a pre-qualifying assessment. The testing line is open from 8:00 a.m. to 5:00 p.m. Monday through Friday.

The Centers for Disease Control and Prevention and World Health Organization are excellent sources of information about this evolving outbreak.

You can access their websites here:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://www.who.int/westernpacific/emergencies/novel-coronavirus

For Florida specific information, please consult The Florida Department of Health website:
http://www.floridahealth.gov/diseases-and-conditions/COVID-19/.

Payment plans are available to avoid interruption of services. Late fees are being waived at this time. Please contact our customer service representative for more information.

To open a new account or close an existing one, email: 

UtilitiesCustomerService@mydelraybeach.com

• For opening and closing accounts, please send all required information within 48 hours of start or end date.
• For new service, deposits will be billed to your account and payable on the due date of your first invoice.