Browser Configuration

Always allow pop-ups from the ePlans site (https://delraybeach-fl-us.avolvecloud.com). Please use one of the following web browsers when accessing ePlans:

Google Chrome
Click here to download Google Chrome.

Microsoft Edge
Click here to download Microsoft Edge.

Mozilla Firefox
Click here to download Mozilla Firefox.

Safari (only recommended for Apple devices)
Click here to download Safari.

Step 1: Log In to ePlans
If you don’t know your password or have forgotten it, click the “forgot password” link on the log in screen and follow the prompts to set or reset your password. Click here to view the ePlans log in screen.

Step 2: Opening Your Tasks
If you logged in by visiting the ePlans log in screen by clicking here, you will be directed to the dashboard, where you can click on the orange open button shown below.  

If you clicked the “Start Task” button on the email you received, you will skip the dashboard and go straight to this screen where you can click the upload drawing and/or upload documents buttons. Click here to review drawing and document naming, sizing, and formatting requirements.

After uploading all the required drawings and documents, check the box below to confirm all files have been uploaded, and then click submit.

Note: The instructions below apply to either Prescreen Corrections or Respond and Submit tasks. 

Prescreen Corrections Process:
Once the submission is received, City staff will check if the permit is ready to begin the review cycle.

• If all requirements are met, an email will be sent notifying you that the review is starting.
• If changes are needed, a Prescreen Corrections task will be assigned to you. Comments from the prescreening process must be addressed and new or updated files must be uploaded to continue with the process.

Review Process:

• After the first review cycle, a Respond and Submit task will be assigned to you if corrections or updates are required, and a notification will be sent via email. Comments from the reviewers must be addressed and new or updated files must be uploaded to continue with the process.