Accomplishments 2022-2023

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  • Replacement of Virtual Server environment
  • Replacement of Network Storage equipment
  • Add Multi-factor authentication to PC environment
  • Upgrade all PC’s to Windows 11
  • Complete mobile workforce environment with an additional 250 laptops
  • Add Call recording for Water/UTB
  • Automate onboarding of new users
  • Implement new PC inventory system
  • SSO for major applications
  • Adobe Professional and Adobe Sign project
  • Complete Firewall replacement project
  • GIS Management and migrate to hosted environment
  • Begin telephone migration project to Ring Central
  • Implement Tyler 311
  • Complete Tyler New World HR conversion
  • Implement ESRI GIS solutions
  • Upgrade to Cityworks
  • Mobile Command Vehicle upgrade
  • Implement Smarsh for email archiving
  • Implement Microsoft Intune endpoint management
  • Updates to Cybersecurity