- Complete Windows 7 -> Windows 10 migration for 250 computers
- Implementation of CityWorks for Clean and Safe
- Implementation of CityWorks for Public Works
- Rolled out 20 iPads for CityWorks mobile solution
- Upgrade Tyler New World to version 2020.1
- Setup 150 laptops for employees to work from home during Covid-19
- Setup Coronavirus hotline call center
- Setup video studio at Arts Garage for daily Covid-19 updates
- Migrate Laserfiche to new server environment
- Setup redundant phone servers in Tallahassee location
- Upgrade transport circuit between Delray Beach and Tallahassee location
- Upgrade Faster application for Fleet Management
- Implement new Endpoint protection to mitigate risk from Ransomware
- Deploy patch management system to assure all workstations and servers will be patched on and off premise
- Setup Microsoft Teams and Go-To-Meeting for remote meetings
- Setup 100+ Webex Meetings for Virtual Commission and Board meetings
- Installation of new Granicus servers
- Installation of Link ACE2200 for Closed Captioning
- Replacement of 25 Canon copier leases with new Canon copiers
- Upgrade APC Environmental monitoring system in the Data Center
- Completion of Beacon project for Utility Billing
- Implement Selectron eBilling for Utility Billing
- Implement printing of Code Violations in Inspector’s vehicles
- Setup of NetApp appliance with Veeam backup
- Upgrade Flash storage SAN array at TAL and DRB
- Installation of new Cisco core routing technology in Tallahassee
- Replication of all critical City systems to Disaster Recovery/Business Continuity location.
- Upgrade of Servers and Network at Disaster Recovery/Business Continuity location.
- 70% of users completed KnowBe4 Phishing Training
