- Implementation of CityWorks for Clean and Safe
- Upgrade Tyler New World to version 2020.1.7
- Setup 140 laptops for employees to work from home during Covid-19
- Migrate Laserfiche to new server environment
- Setup redundant phone servers in Tallahassee location
- Fully staff IT Department
- Upgrade Faster application for Fleet Management
- Setup Microsoft Teams and Go To Meeting for remote meetings
- Setup Webex for 80 Virtual Commission and Board meetings
- Add YouTube with closed captioning for virtual meetings
- Setup of NetApp appliance with Veeam backup
- Installation of new Cisco core routing technology in Tallahassee
- Replication of all critical City systems to Disaster Recovery/Business Continuity location.
- Upgrade of Servers and Network at Disaster Recovery/Business Continuity location.
- Add new Firewall to SOC location for High Availability
- AD integration with Highland Beach for CJIS remediation
- Migration of Solar Winds to new platform
- Upgrade PC endpoint security
- Add Multi-Factor Authentication to Office365
- Upgrade of Naviline environment
- Add Certificate servers for endpoint security
- Migrate Crywolf to new server environment
- Add ExaGrid Backup solution to Server environment
